2nd Line Support Engineer

A growing independent MSP supporting SMEs across London and the South East is looking for a 2 Line Support Engineer to resolve complex technical issues, deliver Microsoft 365 and infrastructure projects. You''ll join a flat, technically led business where engineers collaborate, share knowledge, and work on far more than service desk tickets. Alongside troubleshooting, you''ll gain hands-on experience with projects, cloud, networking, automation, and infrastructure. You will - Resolve Microsoft 365, Windows Server, networking, and endpoint issues. Deliver M365 migrations, Intune deployments, and infrastructure projects. Support Active Directory, Entra ID, Intune, and hybrid environments. Improve automation, documentation, and service quality. Have 3+ years'' IT support experience (MSP preferred). Strong Microsoft 365, Windows Server, Active Directory, Intune, Entra ID, Cloud and networking skills. Excellent troubleshooting, customer service, and a desire to develop technically. If you''re looking to broaden your technical skills and work on a wide range of technologies, we''d love to hear from you. ..... full job details .....