2nd Line Support Engineer

A growing independent MSP supporting SMEs across London and the South East is looking for a 2 Line Support Engineer to resolve complex technical issues, deliver Microsoft 365 and infrastructure projects. You''ll join a flat, technically led business where engineers collaborate, share knowledge, and work on far more than service desk tickets. Alongside troubleshooting, you''ll gain hands-on experience with projects, cloud, networking, automation, and infrastructure.You will -Resolve Microsoft 365, Windows Server, networking, and endpoint issues.Deliver M365 migrations, Intune deployments, and infrastructure projects.Support Active Directory, Entra ID, Intune, and hybrid environments.Improve automation, documentation, and service quality.Have 3+ years'' IT support experience (MSP preferred).Strong Microsoft 365, Windows Server, Active Directory, Intune, Entra ID, Cloud and networking skills.Excellent troubleshooting, customer service, and a desire to develop technically.If you''re looking to broaden your technical skills and work on a wide range of technologies, we''d love to hear from you. ..... full job details .....