https://jobs.co.uk/job/2nd-line-support-engineer-ecs-resource-group-ltd--d2ec3a8a-7f16-47eb-8867-108f7dfba3ff RSS feed for 2nd Line Support Engineer at ECS Resource Group Ltd. en-gb Tue, 14 Jul 2026 18:51:31 GMT https://jobs.co.uk/job/2nd-line-support-engineer-ecs-resource-group-ltd--d2ec3a8a-7f16-47eb-8867-108f7dfba3ff https://jobs.co.uk/job/2nd-line-support-engineer-ecs-resource-group-ltd--d2ec3a8a-7f16-47eb-8867-108f7dfba3ff Mon, 13 Jul 2026 23:00:00 GMT Location: Bedfordshire | Salary: £220 - £250/day | Type: Contract | 5x days a week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical processes. Key Skills Proven experience providing Level 2 IT support within a Microsoft 365, Windows, Mac and on-premises ser... Contract