https://jobs.co.uk/job/2nd-line-support-engineer-ecs-resource-group-ltd--d2c4d8a1-6b1a-430b-b9b5-5bf7ea719760 RSS feed for 2nd Line Support Engineer at ECS Resource Group Ltd. en-gb Tue, 14 Jul 2026 15:01:25 GMT https://jobs.co.uk/job/2nd-line-support-engineer-ecs-resource-group-ltd--d2c4d8a1-6b1a-430b-b9b5-5bf7ea719760 https://jobs.co.uk/job/2nd-line-support-engineer-ecs-resource-group-ltd--d2c4d8a1-6b1a-430b-b9b5-5bf7ea719760 Tue, 14 Jul 2026 11:52:03 GMT Location: Bedfordshire | Salary: 220.00-220.00 Daily | Type: Contract | 5x days a week on site in Milton KeynesInside IR352 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities:Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues.Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations.Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required.Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support.Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical processes.Key SkillsProven experience providing Level 2 IT support within a Microsoft 365, Windows, Mac and on-premises server environment.Strong kno... Contract