Bennett and Game are partnering with a family run IT and Cyber Security company actively looking to take on a 2nd Line Support Engineer to assist in the growth within their business based in Waterlooville.This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing into a 3rd Line Support Engineer role.2nd Line Support Engineer Job OverviewThis role is a blend of responsibility and growth. You''ll already be confident in:Taking ownership of escalated support requestsCommunicating clearly with clientsTroubleshooting issues in Microsoft 365, Windows, and networking environmentsYou''ll be building experience in:Project delivery and migrationsAzure AD and cloud-first environmentsSecurity standards and best practicesScripting and automation2nd Line Support Engineer Job RequirementsPositive attitude and hunger to improveCalm under pressureStrong communicatorProcess-oriented and dependableNetworking fundamentals (Ubiquiti, Mikrotik desirable)VoIP and 3CX knowledge - Highly DesirableKnowledge of Windows Server environments - Highly Desirable2nd Line Support Engineer Salary and BenefitsCirca 30k salary DOEMonday - Friday (office hours)28 days holiday (inclusive of bank holidays)Growth pathway to 3rd Line EngineerBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of ..... full job details .....