https://jobs.co.uk/job/2nd-line-support-engineer-back-to-work--c665678b-064b-4b60-bcd0-653095fdb761 RSS feed for 2nd Line Support Engineer at Back TO Work. en-gb Tue, 18 Aug 2026 17:12:23 GMT https://jobs.co.uk/job/2nd-line-support-engineer-back-to-work--c665678b-064b-4b60-bcd0-653095fdb761 https://jobs.co.uk/job/2nd-line-support-engineer-back-to-work--c665678b-064b-4b60-bcd0-653095fdb761 Tue, 18 Aug 2026 11:52:00 GMT Location: London | Salary: 40000.00-40000.00 Annual | Type: Permanent | Job Description: Providing professional Helpdesk for Prestigious Legal firms in the central London area. Potential to be involved in many projects including rollouts, infrastructure upgrades, deployments and Server Migrations. Skills required: Exceptional customer facing service skills Calm under pressure - you must be comfortable dealing with High level demanding individuals. Good knowledge of modern Windows and troubleshooting skills Good Knowledge of Microsoft Office - to assist others and troubleshoot Mobile device setups, migrations to new handsets etc. Active directory / Entra and Microsoft exchange administration Enrolment of devices into Intune / Entra PC Migrations - migrating user data to new machines etc. Familiarity and troubleshooting of Apple Macs Networking knowledge (DNS, DHCP, IP subnetting etc). Good working experience of 365 / Intune / Conditional access Mimecast / email filtering / SPF working knowledge Desirable skills: Sonicwall / Watchguard Firewalls IP telephony knowledge A genuine interest in technology Ability to multi task and manage sensitive documents Minimum of 4 years in flexible environments - we are looking for candidates with wide ranging skillse... Permanent