2nd Line Support

2nd Line Support Technician Cambridge Outskirts £30,000 to £36,000 Still getting your weekend interrupted by the same unstable server because management refuses to fund a permanent fix? You need to leave. If you are a 2nd line support technician, you know the exhausting drain of working in a chaotic environment. You want to lead on major infrastructure projects, influence client cloud strategies, and actually solve root issues, but instead, you are stuck firefighting the same preventable tickets over and over because no one invests in long term solutions. It does not have to be that way. We are partnering with a leading technology and digital services company on the outskirts of Cambridge that actively structures workloads to protect your mental well being. They believe a burnt out technician cannot deliver great service. That is why they give you a balanced, squad supported schedule, giving you the time to actually take technical ownership of Office 365 migrations, network setups, and Intune deployments, whilst offering genuine pathways to specialise and move into senior engineering or management. The Benefits Unmatched Work Life Balance: Start with 33 days of holiday scaling up to 35, flexible working options, hybrid working after probation, and open plan offices with breakout gaming setups and BBQ spaces. Health and Well being First: Full Vitality private health insurance, Aviva Smart Health with 24/7 digital GPs, short term sick pay, income protection, and free, ..... full job details .....