https://jobs.co.uk/job/2nd-line-support-analyst-precept-recruit--42812a94-3c66-40d2-bea0-1e94612deb5f RSS feed for 2nd Line Support Analyst at Precept Recruit. en-gb Sun, 26 Apr 2026 03:24:54 GMT https://jobs.co.uk/job/2nd-line-support-analyst-precept-recruit--42812a94-3c66-40d2-bea0-1e94612deb5f https://jobs.co.uk/job/2nd-line-support-analyst-precept-recruit--42812a94-3c66-40d2-bea0-1e94612deb5f Thu, 02 Apr 2026 23:00:00 GMT Location: Handsworth | Salary: £28000 - £34000/annum | Type: Permanent | Second Line Application Support Analyst Hybrid – Birmingham (2 days onsite) Join a tech team that keeps some of the UK’s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best-known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award-winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we’re looking for curious, proactive problem-solvers to help us keep mission-critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You’ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn’t just break–fix. You'll become a trusted expert, working closely with 1st–3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into com... Permanent