2nd Line Storage Engineer

2nd Line Storage EngineerOnsite in Stevenage£40,000 - 46,000 per annumSecurity clearance requiredAre you an experienced Storage, Backup or Infrastructure Engineer looking for your next opportunity within a secure, enterprise-scale environment?We''re looking for a 2nd Line Backup andamp; Storage Engineer to join an established team of 2nd and 3rd Line engineers, supporting a high-profile customer environment across multiple data centres.This is a hands-on infrastructure role where you''ll be responsible for the support, administration and development of enterprise storage and backup platforms, while working closely with customers, stakeholders and wider technical teams.The RoleYou''ll be responsible for maintaining the availability, performance and resilience of large-scale storage and backup environments across three data centre sites.Your day-to-day responsibilities will include:Providing 2nd Line support across enterprise storage and backup environments.Supporting and administering NetApp storage and Cohesity backup platforms.Investigating and resolving incidents, service requests and problem tickets within agreed SLAs.Handling Severity 1 andamp; 2 incidents and contributing to Root Cause Analysis.Administering NAS and SAN environments.Supporting VMware integration with NetApp.Configuring and troubleshooting storage fabric Switches and SAN zoning.Monitoring storage capacity, performance, availability and resilience.Identifying potential risks and implementing appropriate ..... full job details .....