Permanent

2nd line Service Desk Shift Manager

ECS

Solihull

£40,000

Posted: 14 August 2026 (Today)

Closing date: 20 August 2026

Ref: 107836616

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2nd line Service Desk Shift Manager
Solihull, West Midlands
£40,000 + 20% Shift Allowance (£48,000 OTE)
Permanent | 4 on / 4 off Shift Pattern
12-hour shifts (7am-7pm and 7pm-7am)

We''re looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity ..... full job details .....

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