https://jobs.co.uk/job/2nd-line-it-support-tria--31c8a6a7-a18e-4e19-b61e-8b91b5e3269e RSS feed for 2nd Line IT Support at Tria. en-gb Tue, 25 Aug 2026 23:23:12 GMT https://jobs.co.uk/job/2nd-line-it-support-tria--31c8a6a7-a18e-4e19-b61e-8b91b5e3269e https://jobs.co.uk/job/2nd-line-it-support-tria--31c8a6a7-a18e-4e19-b61e-8b91b5e3269e Mon, 24 Aug 2026 23:00:00 GMT Location: City of London | Salary: £225 - £250/day | Type: Contract | 2nd Line IT Support Location: On site at the office in the City of London Rate: -225250 per day outside of IR35 Type: 3-month contract (could potentially extend) Schedule: Monday - Friday, 5 days in the office per week I''m seeking an experienced, technically minded, and reliable 2nd Line IT Support professional to work for my client, a legal tech consultancy. Your role as 2nd Line IT Support You will support the timely onboarding, deployment, and IT setup for new hires (both software and hardware) You will support new hires with any requests and/or problems, and ensure new laptops, headsets, etc. are successfully up and running You will be responsible for delivering high-quality, customer-focused technical support via phone, email, remote tools, and onsite assistance Troubleshoot and resolve hardware, software, network, and application issues at the first point of contact where possible Deliver high-quality customer service while managing incidents, service requests, and escalations Key requirements for 2nd Line IT Support Full and proven knowledge and experience of Microsoft Office 365 and Microsoft Intune Hold timely issue resolution, st... Contract