https://jobs.co.uk/job/2nd-line-it-support-technician-io-associates--0f9c269e-89fa-4e0e-ac13-36b0765929c3 RSS feed for 2nd Line IT Support Technician at IO Associates. en-gb Tue, 06 Oct 2026 19:42:39 GMT https://jobs.co.uk/job/2nd-line-it-support-technician-io-associates--0f9c269e-89fa-4e0e-ac13-36b0765929c3 https://jobs.co.uk/job/2nd-line-it-support-technician-io-associates--0f9c269e-89fa-4e0e-ac13-36b0765929c3 Tue, 06 Oct 2026 11:52:45 GMT Location: Bristol | Salary: 30000.00-30000.00 Annual | Type: Permanent | 2nd Line IT Support Technician | Bristol | Permanent | Up to £35,000 (depending on experience)We''re recruiting for a 2nd Line IT Support Technician to join a busy Technology team committed to delivering a high-quality user experience. You''ll provide 2nd line and desktop support across a c.1,400-user environment, working with modern hardware, software and infrastructure technologies.This is a great role for someone who enjoys hands-on troubleshooting, strong ticket ownership, and wants exposure to more technical and infrastructure work over time.Essential requirements: Experience in a similar 2nd line/desktop support roleConfident supporting users at all levels with strong customer service and stakeholder managementGood working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory/Entra ID and Group PolicyCore networking fundamentals: DNS, DHCP, IP Networking andamp; telephony basicsSelf-motivated, methodical and organisedLogical problem-solver with a "see it through" approach Please note that this role is based in Bristol 5 days per week and there will be travel to Cardiff andamp; Plymouth twice a month - all expenses are paid.On top of a highly compet... Permanent