https://jobs.co.uk/job/2nd-line-it-support-technician-io--639fa464-40ba-462c-81c6-ef6f20849851 RSS feed for 2nd Line IT Support Technician at IO. en-gb Mon, 05 Oct 2026 20:53:24 GMT https://jobs.co.uk/job/2nd-line-it-support-technician-io--639fa464-40ba-462c-81c6-ef6f20849851 https://jobs.co.uk/job/2nd-line-it-support-technician-io--639fa464-40ba-462c-81c6-ef6f20849851 Sun, 04 Oct 2026 23:00:00 GMT Location: Bristol | Salary: £30000 - £35000/annum | Type: Permanent | 2nd Line IT Support Technician | Bristol | Permanent | Up to £35,000 (depending on experience) We’re recruiting for a 2nd Line IT Support Technician to join a busy Technology team committed to delivering a high-quality user experience. You’ll provide 2nd line and desktop support across a c.1,400-user environment, working with modern hardware, software and infrastructure technologies. This is a great role for someone who enjoys hands-on troubleshooting, strong ticket ownership, and wants exposure to more technical and infrastructure work over time. Essential requirements: Experience in a similar 2nd line / desktop support role Confident supporting users at all levels with strong customer service and stakeholder management Good working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory / Entra ID and Group Policy Core networking fundamentals: DNS, DHCP, IP networking & telephony basics Self-motivated, methodical and organised Logical problem-solver with a “see it through” approach Please note that this role is based in Bristol 5 days per week and there will be travel to Cardiff & Plymouth twice a month – all expenses are paid. On top of a h... Permanent