https://jobs.co.uk/job/2nd-line-it-support-technician-io--4eae81fa-daf2-488b-8a23-d508435a703f RSS feed for 2nd Line IT Support Technician at IO. en-gb Wed, 07 Oct 2026 12:21:14 GMT https://jobs.co.uk/job/2nd-line-it-support-technician-io--4eae81fa-daf2-488b-8a23-d508435a703f https://jobs.co.uk/job/2nd-line-it-support-technician-io--4eae81fa-daf2-488b-8a23-d508435a703f Wed, 07 Oct 2026 11:52:44 GMT Location: Bristol | Salary: 30000.00-30000.00 Annual | Type: Permanent | 2nd Line IT Support Technician Bristol Permanent Up to £35,000 (depending on experience)We re recruiting for a 2nd Line IT Support Technician to join a busy Technology team committed to delivering a high-quality user experience. You ll provide 2nd line and desktop support across a c.1,400-user environment, working with modern hardware, software and infrastructure technologies.This is a great role for someone who enjoys hands-on troubleshooting, strong ticket ownership, and wants exposure to more technical and infrastructure work over time.Essential requirements: Experience in a similar 2nd line / desktop support roleConfident supporting users at all levels with strong customer service and stakeholder managementGood working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory / Entra ID and Group PolicyCore networking fundamentals: DNS, DHCP, IP networking and telephony basicsSelf-motivated, methodical and organisedLogical problem-solver with a see it through approach Please note that this role is based in Bristol 5 days per week and there will be travel to Cardiff and Plymouth twice a month all expenses are paid.On top of a highly competitive salary, th... Permanent