https://jobs.co.uk/job/2nd-line-it-support-michael-page--3fda246e-7ee8-4af8-9230-a4c684a7247d RSS feed for 2nd line IT Support at Michael Page. en-gb Tue, 21 Jul 2026 23:12:33 GMT https://jobs.co.uk/job/2nd-line-it-support-michael-page--3fda246e-7ee8-4af8-9230-a4c684a7247d https://jobs.co.uk/job/2nd-line-it-support-michael-page--3fda246e-7ee8-4af8-9230-a4c684a7247d Mon, 20 Jul 2026 23:00:00 GMT Location: Harrogate | Salary: £36000 - £40000/annum | Type: Permanent | As a 2nd line Support Analyst, you''ll oversee the day-to-day management and maintenance of IT systems, ensuring they run smoothly and efficiently. This role is essential in supporting the technology needs of the business and resolving any system-related issues promptly. Client Details This organisation operates within the Fintech industry, offering services to meet the evolving needs of its clients. Description Manage and maintain IT systems to ensure optimal performance and reliability. Monitor system activities and troubleshoot any technical issues that arise. Collaborate with the Technology department to implement system upgrades and improvements. Support users with technical queries and provide solutions in a timely manner. Ensure data integrity and maintain system security protocols. Document system processes and create user guides where required. Coordinate with external vendors for system-related support and services. Stay updated on emerging technologies and recommend upgrades to existing systems. Profile Experience providing first and second-line IT support within a business environment, including the management and resolution of incidents, service r... Permanent