2nd Line IT Support Engineer

2nd Line IT Support Engineer Permanent Monday - Friday - 8:00am - 5:00pm Uttoxeter and surrounding areas £28,000 - £30,000 per annum DOE Monday - Friday 8:00am - 5:00pm Are you an experienced IT Support professional looking for your next challenge? We''re recruiting on behalf of a growing IT company who cover Uttoxeter and the surrounding area. They''re looking for an experienced 2nd Line IT Support Engineer to join their friendly and supportive IT team, providing hands-on technical support across multiple school sites. This is a varied role where you''ll be supporting both staff and students, acting as an escalation point for 1st Line Support and helping to ensure the Trust''s IT systems remain reliable, secure and effective. It''s a fantastic opportunity for an experienced school IT technician who wants to develop their technical skills and progress within a growing IT team. The Role Working across multiple school sites, your responsibilities will include: Acting as an escalation point for 1st Line IT Support Diagnosing and resolving issues across Windows devices, Microsoft 365, user accounts, printers, networks and educational software Providing remote and on-site technical support to staff and students Configuring, deploying and maintaining laptops, desktops, tablets and peripheral devices Supporting classroom technology including interactive displays, projectors, AV equipment and printing solutions Administering Microsoft 365 accounts, licences and permissions ..... full job details .....