2nd Line IT Support Engineer

2nd Line IT Support Engineer - up to 35K + 2x Overtime - TamworthAn exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.2nd Line IT Support Engineer experience: Windows 11 Operating Systems Microsoft 365 Administration Exchange, SharePoint and OneDrive Microsoft Entra ID, Microsoft Intune and Autopilot Networking,TCP/IP, DNS, DHCP, LAN, WAN, Wi-Fi, VLANs, VPNs, routing, switching and firewalls Firewall Experience (SonicWALL, Fortinet, Unifi, Watchguard) Endpoint Security (Sophos Anti-Virus, Sentinel One, Defender) Windows Server 2016/2022/2025 Experience within an MSP or client facing environment We are not expecting the 2nd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!You will be self-motivated 2nd Line IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 2nd Line ..... full job details .....