https://jobs.co.uk/job/2nd-line-it-support-engineer-imt-resourcing-solutions--e130a384-092d-4b43-a862-7822ab46d0c9 RSS feed for 2nd Line IT Support Engineer at IMT Resourcing Solutions. en-gb Tue, 22 Sep 2026 15:24:02 GMT https://jobs.co.uk/job/2nd-line-it-support-engineer-imt-resourcing-solutions--e130a384-092d-4b43-a862-7822ab46d0c9 https://jobs.co.uk/job/2nd-line-it-support-engineer-imt-resourcing-solutions--e130a384-092d-4b43-a862-7822ab46d0c9 Tue, 22 Sep 2026 11:51:27 GMT Location: City | Salary: 35000.00-35000.00 Annual | Type: Permanent | 2nd Line IT Support Engineer Location: London - Hybrid WorkingEmployment: Permanent / Full-TimeSalary: Up to £40,000 + 20% Monthly BonusBenefits: Private healthcare, pension, share plan, 25 days'' annual leave + additional benefits Our client, a growing technology and managed services organisation, is hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You''ll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google Workspace, Okta, Jamf and endpoint security. This is a hands-on role where you''ll take ownership of technical issues, support users directly and help improve the reliability and performance of the wider IT environment. What you''ll do Provide 2nd line technical support, managing incidents and requests within agreed SLAs Administer macOS, Google Workspace and Okta environments Manage and optimise Joiner, Mover and Leaver (JML) workflows Support endpoint management and security platforms including Jamf and SentinelOne Manage ticket queues through ITSM platforms such as ConnectWise and Freshservice Tr... Permanent