2nd Line IT Service Desk Site Engineer

Empowering Every Learner, Inspiring Every Day Job Title: 2nd Line IT Service Desk Site EngineerLocation: Huddersfield Grammar, Luck Lane, Huddersfield, HD1 4QXSalary: £17,500 per annum Hours: 18.75 hours per week Monday to Friday Contract: Permanent 52 weeks Start: October 2026 UK applicants only. This role does not offer sponsorship. Role Purpose We''re looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, providing expert technical support across a busy and dynamic environment. Based primarily at a site in Huddersfield, you''ll play a key role in ensuring systems, devices, networks, and cloud services operate efficiently, helping colleagues stay connected and productive every day. As a 2nd Line IT Service Desk Site Engineer, you''ll be responsible for resolving complex technical issues, supporting users both onsite and remotely, and acting as an escalation point for the wider support team. You''ll work closely with colleagues across IT to improve services, implement new technologies, and contribute to projects that enhance the user experience. This is an excellent opportunity for someone who thrives in a hands-on support role and wants to further develop their technical expertise while working alongside experienced infrastructure, applications, and service desk professionals. What you will be doing Resolve 2nd line IT incidents, service requests, and technical issues. Act as an escalation point for Service Desk Engineers and support ..... full job details .....