2nd Line IT Service Desk Engineer

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role.Benefits of working for Tailor Made Technologies:A competitive salary.Training opportunities set out with a clear training structure.Progressive working environment with access to voice your opinions to decision makers.25 days holiday plus bank holidays.Your birthday off.Flexi health plan cover and access to a range of Health Benefits.IT Purchasing Scheme.Company Pension.An active Social Committee who plans monthly competitions and events.A brilliant breakout room with free breakfast and a pool table.Join a Trusted Partner for Transformative Managed TechnologyExperts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house ..... full job details .....