2nd Line IT Desktop Support Engineer/EUC Engineer - Azure/M365

IT Support Engineer - 1st/2nd Line - Microsoft 365/Windows/Desktop/EUC/Azure Are you an IT Support Engineer who enjoys getting stuck into technical problems, helping users and providing excellent customer service? Perhaps you''re an ambitious 1st/2nd Line Engineer looking for your next step, or an experienced 2nd Line Engineer who enjoys a varied, hands-on support role? We''re working with a highly successful, growing UK IT Solutions Provider looking for an enthusiastic IT Desktop (ideally with M365 andamp; Azure) Support Engineer/EUC Engineer to join its team, supporting users at a key customer site in Alcester. This is a fantastic opportunity to join an established technical team where you''ll have plenty of variety, exposure to different technologies and the chance to develop your skills. Importantly, we''re not looking for someone who ticks every technical box. The priority is finding a capable, proactive IT Support Engineer with strong Microsoft/Desktop support experience, excellent troubleshooting skills and a great attitude. The Role You''ll provide a mixture of remote, telephone, deskside and face-to-face IT support, working closely with end users, senior stakeholders and the wider Service Desk team. This is a genuinely hands-on EUC/Desktop Support position, where no two days will be quite the same. Key responsibilities include: Providing 1st and 2nd Line IT support across Microsoft Windows, desktop and end-user computing environments. Troubleshooting and resolving ..... full job details .....