https://jobs.co.uk/job/2nd-line-engineer-tank-recruitment--08765e33-facc-4f5d-b4bb-2e2995e03e33 RSS feed for 2nd Line Engineer at Tank Recruitment. en-gb Tue, 13 Oct 2026 20:23:47 GMT https://jobs.co.uk/job/2nd-line-engineer-tank-recruitment--08765e33-facc-4f5d-b4bb-2e2995e03e33 https://jobs.co.uk/job/2nd-line-engineer-tank-recruitment--08765e33-facc-4f5d-b4bb-2e2995e03e33 Mon, 12 Oct 2026 23:00:00 GMT Location: Bristol | Salary: £32000 - £37000/annum | Type: Permanent | 2nd Line Engineer | Bristol Salary: -32-37k Location: Bristol (Hybrid) Type: Full-time, permanent About the Opportunity We are recruiting on behalf of an established Bristol-based managed service provider with a reputation for strong engineering discipline and high-quality service. They are looking for a 2nd Line Engineer to join their team. If you want a role where you are more than a "ticket-closer", and where you can be a mentor and a key contributor to technical processes, this could be the move for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You will work within a modern tech stack (Microsoft 365, Azure, Intune and high-level networking) supporting a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Impro... Permanent