https://jobs.co.uk/job/2nd-line-engineer-imt-resourcing-solutions--c3e23e05-f09a-49f0-82db-961afe05a5c2 RSS feed for 2nd Line Engineer at IMT Resourcing Solutions. en-gb Thu, 25 Jun 2026 23:57:54 GMT https://jobs.co.uk/job/2nd-line-engineer-imt-resourcing-solutions--c3e23e05-f09a-49f0-82db-961afe05a5c2 https://jobs.co.uk/job/2nd-line-engineer-imt-resourcing-solutions--c3e23e05-f09a-49f0-82db-961afe05a5c2 Wed, 24 Jun 2026 23:00:00 GMT Location: Cheltenham | Salary: Negotiable | Type: Contract | 2nd Line Support Engineer Location: Cheltenham  Rate: £200 per day (Inside IR35) Benefits: Immediate start, remote working, short-term contract opportunity Our client, a leading organisation in its sector, is hiring a 2nd Line Support Engineer to provide high-quality technical support across their user base. This role offers the opportunity to play a key part in maintaining business continuity and improving end-user experience in a fast-paced environment. What you’ll do: Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support Support Microsoft environments including Office 365 and Windows OS Manage user accounts, permissions, and access requests Contribute to documentation and continuous improvement of support processes You’ll work closely with IT support teams and wider business stakeholders to ensure issues are resolved efficiently and service levels are maintained. What we’re looking for: Proven experience in a 2nd line support role Strong knowledge of Microsoft technologies (Windows, Office 365, Active Directory) Experience with ticketing systems and SLAs Solid troubles... Contract