https://jobs.co.uk/job/2nd-line-engineer-6-month-contract-remote-james-frank-associates--48bd7c03-da71-4033-87a6-be66c4d1877d RSS feed for 2nd Line Engineer - 6-month contract - Remote at James Frank Associates. en-gb Tue, 04 Aug 2026 22:45:14 GMT https://jobs.co.uk/job/2nd-line-engineer-6-month-contract-remote-james-frank-associates--48bd7c03-da71-4033-87a6-be66c4d1877d https://jobs.co.uk/job/2nd-line-engineer-6-month-contract-remote-james-frank-associates--48bd7c03-da71-4033-87a6-be66c4d1877d Mon, 03 Aug 2026 23:00:00 GMT Location: London | Salary: £35000/annum | Type: Contract | Our client, a leading MSP is seeking a 2nd Line Engineer to join them on a full-time, contract basis for an initial period of 6 months. Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work. This role is offered on a fully-remote basis. Key Responsibilities: Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults Attend client sites when required to fix onsite faults and hardware issues Provide a high level of technical support to clients as well as maintaining a high level of customer service at all times Work on a mixture of dayto-day support and project work Act as the goto for any questions or queries from other Engineers Key Experience: A minimum of 3 years’ experience in a similar IT-related role MSP experience is advantageous, although not essential ... Contract