https://jobs.co.uk/job/2nd-line-application-support-it-talent-solutions--cfcce515-cb59-498e-8849-d1082ae0879a RSS feed for 2nd line / Application Support at IT Talent Solutions. en-gb Tue, 22 Sep 2026 21:47:18 GMT https://jobs.co.uk/job/2nd-line-application-support-it-talent-solutions--cfcce515-cb59-498e-8849-d1082ae0879a https://jobs.co.uk/job/2nd-line-application-support-it-talent-solutions--cfcce515-cb59-498e-8849-d1082ae0879a Tue, 22 Sep 2026 11:51:33 GMT Location: Guildford | Salary: 28000.00-28000.00 Annual | Type: Permanent | 1st / 2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We''re seeking a proactive and enthusiastic 1st / 2nd Line Support Analyst to join a growing IT team, providing both technical and application support to users across the business. This is an excellent opportunity for someone who enjoys problem-solving, working with customers, and developing their technical skills within a supportive environment. You''ll act as a key point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you''ll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support for users via phone, email and ticketing systems. Diagnose and resolve hardware, software and application-related issues. Support business applications, investigating errors, performance issues and user queries. Log, prioritise and manage incidents and service r... Permanent