https://jobs.co.uk/job/2nd-3rd-line-support-engineer-1-tech-staffing-ltd--050075b9-b175-4efa-9ab3-41e2c4239f75 RSS feed for 2nd / 3rd Line Support Engineer at 1 Tech Staffing Ltd. en-gb Fri, 24 Apr 2026 10:06:03 GMT https://jobs.co.uk/job/2nd-3rd-line-support-engineer-1-tech-staffing-ltd--050075b9-b175-4efa-9ab3-41e2c4239f75 https://jobs.co.uk/job/2nd-3rd-line-support-engineer-1-tech-staffing-ltd--050075b9-b175-4efa-9ab3-41e2c4239f75 Tue, 21 Apr 2026 11:52:55 GMT Location: City | Salary: 30000.00-30000.00 Annual | Type: Permanent | 2nd / 3rd Line Support Manchester Up to 36,000 Permanent 35 hours per week An established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network strategy, and IT service operations. This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility. Key Responsibilities Own and develop network and infrastructure strategy (LAN/WAN, switching, firewalls, Wi-Fi) Manage and optimise Microsoft 365, Azure AD, and on-prem / hybrid environments Oversee servers, virtualisation (e.g. Hyper-V/VMware), backup and disaster recovery Provide and escalate 2nd / 3rd Line support across hardware, software, and network issues Lead, mentor, and performance manage IT Service Desk Analysts Ensure security, patching, compliance, and best practice standards Drive continuous improvement and infrastructure resilience Experience Needed Background in network and systems infrastructure management Proven experience delivering 2nd / 3rd Line support Knowledge of Microsoft stack (M365, Azure AD, Windows Server) Experience with virtualisation, backup solutions, and endpoint management Confident leading and developing IT teams Full... Permanent