2 x Customer Service Executives in Guildford

Are you a Customer Service Champion with excellent communication skills?Are you passionate about delivering exceptional service and solving customer''s problems?Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What''s in it for you?A great place to work with a fun and supportive environmentHybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm)Opportunity to make a positive impact and be a Brand Ambassador for the organisationA rewarding salary of 27,999.16 per annum Responsibilities:Manage incoming contacts from customers, demonstrating empathy, patience, and accuracyIdentify and assess customers'' needs to ensure satisfactionProvide accurate and complete information using the appropriate toolsMaintain detailed records of customer interactions and process customer accountsBe a Brand Ambassador for the organisation, representing their values and commitment to excellent service Required Skills and Experience:Excellent written communication skills with a keen attention to detailCustomer-focused mindset, always striving to go above and beyondPrior experience in a customer service environment is preferredAffinity with technical product support is a plus Join our client''s Customer Service team and enjoy a rewarding role, where you can showcase your customer service skills and make a difference. If ..... full job details .....