1st Line Support Technician

Kickstart Your Tech Career with a Team That Values You - Not Just Your CV!Do you bring great communication, a curious mind, and a positive ''can-do'' attitude? If so, you could be the perfect fit to join a growing Managed Service Provider (MSP) based in Redhill - where personality, potential, and enthusiasm count just as much as technical know-how.Our client''s team is made up of friendly, down-to-earth individuals from all kinds of backgrounds - from hospitality and public service to music and retail. What unites them is a shared drive to help others, a willingness to learn, and the energy to build rewarding IT careers. They''ll teach you the tech - you just bring the spark (and a little knowledge!)Job Title: 1st Line Support TechnicianSalary: £27,000 - £32,000 (dependent on experience)Location: Redhill, Surrey (own transport essential)Why Join?Clear routes for progression within a growing MSPFunded training and professional development (including CompTIA certification)22 days holiday, rising to 25 with servicePerformance-based bonus schemeCompany laptop and regular team socialsWhat You''ll DoAct as the first point of contact for customer queries - providing friendly, reassuring, and efficient support.Log, track, and resolve IT issues in the service management platform.Learn hands-on across a wide range of technologies, including Microsoft 365, Windows, and networking.Liaise with the wider technical team to find solutions that delight customers.Play a key role in ..... full job details .....