We are seeking a dedicated and proactive IT 1st line Support Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting.Client DetailsOur client is a well-established large organisation in the industrial/manufacturing industry. With a commitment to innovation and sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds.DescriptionProviding first line support for all IT-related issues.Assisting with IT projects and contributing to the development of the IT infrastructure.Maintaining and troubleshooting hardware, software, and network issues.Coordinating with team members to ensure efficient operations.Implementing new technologies and system updates.Providing training and support to staff on IT systems and procedures.Ensuring compliance with IT policies and procedures.Maintaining accurate and up-to-date IT documentation.ProfileA successful 1st line Support Technician should have:A relevant qualification in IT or a related field.Proven problem-solving skills.Strong communication skills and the ability to explain complex IT concepts in simple terms.Experience in an IT support role within an industrial/manufacturing environment desirable but not essentialKnowledge of IT systems and infrastructure.Job OfferAn estimated salary range £35K + BensWork-life balance with ..... full job details .....