https://jobs.co.uk/job/1st-line-support-technician-integral-recruitment-ltd--5b65f12e-64fc-48f5-8756-ce0e59e09876 RSS feed for 1st Line Support Technician at Integral Recruitment Ltd. en-gb Mon, 27 Apr 2026 05:08:41 GMT https://jobs.co.uk/job/1st-line-support-technician-integral-recruitment-ltd--5b65f12e-64fc-48f5-8756-ce0e59e09876 https://jobs.co.uk/job/1st-line-support-technician-integral-recruitment-ltd--5b65f12e-64fc-48f5-8756-ce0e59e09876 Thu, 02 Apr 2026 23:00:00 GMT Location: West Sussex | Salary: £30000/annum | Type: Permanent | 1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 – £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely... Permanent