https://jobs.co.uk/job/1st-line-support-helpdesk-analyst-constant-recruitment-ltd--9b980e4e-0858-4773-ab2b-fed41c33fb13 RSS feed for 1st Line Support Helpdesk Analyst at Constant Recruitment Ltd. en-gb Sat, 29 Aug 2026 17:57:10 GMT https://jobs.co.uk/job/1st-line-support-helpdesk-analyst-constant-recruitment-ltd--9b980e4e-0858-4773-ab2b-fed41c33fb13 https://jobs.co.uk/job/1st-line-support-helpdesk-analyst-constant-recruitment-ltd--9b980e4e-0858-4773-ab2b-fed41c33fb13 Sat, 29 Aug 2026 11:52:44 GMT Location: Paddock Wood | Salary: 25000.00-25000.00 Annual | Type: Permanent | 1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE - Do you have experience of working in a MSP? - Are you looking to advance your career in IT? - Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? - Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switch... Permanent