https://jobs.co.uk/job/1st-line-support-hays-technology--111a4ce5-cfab-45fa-961c-18c2960864ee RSS feed for 1st Line Support at Hays Technology. en-gb Thu, 18 Jun 2026 20:26:11 GMT https://jobs.co.uk/job/1st-line-support-hays-technology--111a4ce5-cfab-45fa-961c-18c2960864ee https://jobs.co.uk/job/1st-line-support-hays-technology--111a4ce5-cfab-45fa-961c-18c2960864ee Wed, 17 Jun 2026 23:00:00 GMT Location: Windsor | Salary: £21.79/hour £21.79 per hour (Umbrella) | Type: Contract | 1st Line Support 6Mth Contract 100% on-site in Windsor - UK ONLY -21.79 p/h Umbrella Start ASAP DBS check Required Your new company You''ll be joining a well-established organisation supporting a large-scale rollout of new security software across its network. The environment is professional, regulated, and people-focused, with a strong emphasis on care, respect, and maintaining high standards. Your new role As a 1st / 2nd Line Support, you''ll play a key role in supporting the rollout of Imprivata security software across multiple care home sites. Working as part of a small, close-knit team, you''ll predominantly provide helpdesk-based support. You''ll handle tickets, support users within a Microsoft 365 environment, and assist with account setup, troubleshooting, and resolving issues across the Office suite. Alongside this, you''ll support desktop builds, imaging, and system deployments, as well as assisting field engineers during installation phases. This role offers an excellent opportunity for someone who is curious, proactive, and eager to learn, particularly if you''re looking to gain exposure to more technical work beyond a traditional helpdesk environmen... Contract