https://jobs.co.uk/job/1st-line-support-engineer-sue-ross-recruitment-ltd--783f16d9-70db-412b-873b-d4fc4e879b48 RSS feed for 1st Line Support Engineer at Sue Ross Recruitment Ltd. en-gb Fri, 19 Jun 2026 20:23:15 GMT https://jobs.co.uk/job/1st-line-support-engineer-sue-ross-recruitment-ltd--783f16d9-70db-412b-873b-d4fc4e879b48 https://jobs.co.uk/job/1st-line-support-engineer-sue-ross-recruitment-ltd--783f16d9-70db-412b-873b-d4fc4e879b48 Fri, 19 Jun 2026 11:51:30 GMT Location: City | Salary: 32000.00-32000.00 Annual | Type: Permanent | Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data and IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server and Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infra... Permanent