https://jobs.co.uk/job/1st-line-support-engineer-sue-ross-recruitment-ltd--27acb897-76b2-4987-b393-ee829bf197d1 RSS feed for 1st Line Support Engineer at Sue Ross Recruitment Ltd. en-gb Wed, 10 Jun 2026 02:33:55 GMT https://jobs.co.uk/job/1st-line-support-engineer-sue-ross-recruitment-ltd--27acb897-76b2-4987-b393-ee829bf197d1 https://jobs.co.uk/job/1st-line-support-engineer-sue-ross-recruitment-ltd--27acb897-76b2-4987-b393-ee829bf197d1 Wed, 03 Jun 2026 23:00:00 GMT Location: Sheffield | Salary: £25000 - £28000/annum | Type: Permanent | Sue Ross Recruitment are working on behalf of our client, a highly respected   provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a   1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations.    Key Responsibilities for the 1st Line Support Engineer End-User Support    Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals   Troubleshoot hardware, software, and basic network connectivity issues   Support Windows and/or macOS operating systems and common business applications   Assist users with account access, password resets, and basic security practices   Server & Infrastructure Support    Monitor on-premises and cloud-based servers for availability and performance   Assist with basic server administration tasks (user accounts, permissions, serv... Permanent