Permanent

1st Line Support Engineer

Thatcham

Negotiable

Posted Today

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IT Service Desk Analyst (1st Line Support)

We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs).

This role is ideal for someo...

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