https://jobs.co.uk/job/1st-line-support-engineer-roc-technologies--ab5bd11a-70f5-4310-8fad-d4b70cb0ede5 RSS feed for 1st Line Support Engineer at Roc Technologies. en-gb Sun, 26 Apr 2026 00:01:33 GMT https://jobs.co.uk/job/1st-line-support-engineer-roc-technologies--ab5bd11a-70f5-4310-8fad-d4b70cb0ede5 https://jobs.co.uk/job/1st-line-support-engineer-roc-technologies--ab5bd11a-70f5-4310-8fad-d4b70cb0ede5 Sat, 25 Apr 2026 11:55:17 GMT Location: Thatcham | Salary: 10000-500000 Annual | Type: Permanent | IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details Permanent