Permanent

1st Line Support Engineer

Roc Technologies

Thatcham

Negotiable

Posted: 27 May 2026 (3 weeks ago)

Closing date: 25 June 2026

Ref: 107307828

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IT Service Desk Analyst (1st Line Support)

We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs).

This role is ideal for someo...

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