https://jobs.co.uk/job/1st-line-support-engineer-roc-technologies--18055d6a-454a-4c26-b335-e945eb05e135 RSS feed for 1st Line Support Engineer at Roc Technologies. en-gb Sat, 25 Apr 2026 13:18:05 GMT https://jobs.co.uk/job/1st-line-support-engineer-roc-technologies--18055d6a-454a-4c26-b335-e945eb05e135 https://jobs.co.uk/job/1st-line-support-engineer-roc-technologies--18055d6a-454a-4c26-b335-e945eb05e135 Thu, 23 Apr 2026 23:00:00 GMT Location: Thatcham | Salary: Negotiable | Type: Permanent | IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someo... Permanent