1St Line Support Engineer

OverviewReed Talent Solutions

are working in partnership with

Fujitsu

on the search for a

1st Line Support Engineer

at their Birmingham site.

1st Line WAN Network Engineer - Birmingham (On-site) £15/hr Temp Contract

Start Date: ASAP

6 month rolling contract

Working Pattern: 4 days on (7am-7pm), 4 days off, 4 nights on (7pm-7am), 4 nights off

What You''ll Be Doing

Act as the first point of contact for WAN-related incidents and alerts

Perform triage, basic configuration, and 1st line troubleshooting

Monitor and maintain global network infrastructure

Escalate complex issues while maintaining ownership and accountability

Collaborate with 2nd and 3rd line teams to build your skills

Engage with internal and external third parties

Keep documentation accurate and up to date

What You''ll Bring

Previous experience in a 1st line support

Knowledge of: Routing and Switching (ideally CCNA-level)

Strong communication and problem-solving skills

A proactive, "right first time" mindset

Contract Details

Type: Temporary

Rate: £15 per hour

Location: Fully on-site in Birmingham

Shift Pattern: 12-hour shifts (4 days, 4 off, 4 nights, 4 off)

Ready to join a skilled team and grow your networking career? Apply now and be part of something ..... full job details .....