https://jobs.co.uk/job/1st-line-support-engineer-gold-group--e4bb1407-89df-4265-be52-374305681746 RSS feed for 1st Line Support Engineer at Gold Group. en-gb Sat, 20 Jun 2026 11:01:51 GMT https://jobs.co.uk/job/1st-line-support-engineer-gold-group--e4bb1407-89df-4265-be52-374305681746 https://jobs.co.uk/job/1st-line-support-engineer-gold-group--e4bb1407-89df-4265-be52-374305681746 Wed, 17 Jun 2026 23:00:00 GMT Location: London | Salary: £28000 - £30000/annum + Benefits | Type: Permanent | 1st Line Support Engineer -28,000 - -30,000 London - Hybrid I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). Must have 1-2 years experience within an IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with a MS Fundamental certificates like AZ104 / SC100 / M100 etc 5 days in office during the 6 month probation period and then hybrid thereafter As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Birthday off work (from 2025) Benefits: Competitive Packag... Permanent