1st Line Support Analyst

1st Line Support AnalystSheffield, 5x a week on site £25,000 - £29,000 depending on experienceBrand new opportunity for a Helpdesk Analyst to work in a large systems and network support team in Sheffield.I''m looking for someone with a flexible approach to assist in supporting hardware and software issues for a user base of 600 plus.Candidates must be able to demonstrate a genuine enthusiasm for IT and a willingness to remain 100% hands-on in the on-site technology - we''re looking for some who is happy to work closely with end-users on a variety of queries and challenges.This is a traditional support role where you''d work on anything from desk-side support, regional teams support, and mobile device management.To be considered for this assignment, you''ll need to demonstrate strong technical skills with:Windows 10 and 11,Azure Active DirectoryMS Teams, SharePoint, Intune, AutopilotOffice 365Network printer supportDesirable skills and experience:COINSAs this team is large organisation, you''ll be working in a busy helpdesk environment, handling, recording, and resolving a wide range of support issues.This is an on-site role, 5 days per week and will also include working 1 in 4 weekends.Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based ..... full job details .....
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