https://jobs.co.uk/job/1st-line-network-support-engineer-context-recruitment--f946e72f-f9b4-429c-b067-6d215d608cd9 RSS feed for 1st Line Network Support Engineer at Context Recruitment. en-gb Thu, 30 Jul 2026 14:50:26 GMT https://jobs.co.uk/job/1st-line-network-support-engineer-context-recruitment--f946e72f-f9b4-429c-b067-6d215d608cd9 https://jobs.co.uk/job/1st-line-network-support-engineer-context-recruitment--f946e72f-f9b4-429c-b067-6d215d608cd9 Thu, 30 Jul 2026 11:52:31 GMT Location: Brighton | Salary: 28000.00-28000.00 Annual | Type: Permanent | 1st Line Network Support EngineerLocation: Central Brighton Paying between £28,000-30,000, depending on experienceA growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you''ll be the first point of contact for technical queries, taking ownership of initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you''ll gain exposure to networking, infrastructure and telecommunications technologies while developing your technical skill set in a supportive environment.The RoleAct as the first point of contact for customer support enquiries via phone, email and ticketing systemsTroubleshoot and resolve first-line technical issues, escalating more complex faults when requiredAccurately log, prioritise and manage support tickets through to resolutionCommunicate with customers t... Permanent