1st Line IT Support Technician

Monitor, manage and maintain core IT equipment within the companyResolving level 1 issues/requests with networks and other systemsProviding technical assistance for questions and problemsDiagnosing errors and other issuesFollowing up with customers and service providers/level2 to ensure full resolution of issuesRequesting feedback and/or monitoring calls and other methods of correspondence to improv click apply for full job ..... full job details .....