1st Line IT Support Technician - Home-Based

1st Line IT Support Technician - Home-BasedHome-based with travel to client sites across KentCirca £26kCandidates must be currently located in KentAre you looking for an IT support role that gives you the flexibility to work from home?Would you enjoy supporting a varied customer base rather than dealing with the same systems and users every day?Are you keen to build your technical knowledge within an established IT services business where you can gain experience across Microsoft 365, networking, hardware and cloud technology?We are recruiting for a 1st Line IT Support Technician to join a long-established Kent-based IT services company.The entire team currently works remotely, so this is a genuine home-based position. The company has an established client base across Kent, and you will occasionally travel to customer sites when an issue cannot be resolved remotely. This is likely to be around once or twice a week, although it will vary depending on customer requirements.The business was previously based in Maidstone and may consider opening another office in the Maidstone area in the future. There are no current plans or confirmed timescales for this, but applicants should live within a reasonable travelling distance of Maidstone and the wider Kent area.The roleYou will be one of the first people customers speak to when they need technical help.You will take ownership of incoming support requests, ask the right questions, troubleshoot issues remotely and resolve as much as ..... full job details .....