1st Line IT Support Technician

1st Line IT Support Technician Northampton Competitive Pay and Great BenefitsAshby Computer Services LLP is looking for a talented and motivated 1st Line IT Support Technician to join our growing team in Northampton.If you re passionate about IT, thrive in a fast-paced environment, and want to build your career with a Microsoft Accredited Managed Service Provider, we d love to hear from you.About UsWe re a Microsoft Accredited MSP and Modern Workplace accredited provider, delivering outsourced IT solutions to a wide range of businesses. Known for our commitment to exceptional service and innovation, we re experiencing strong growth and offer the perfect environment for ambitious IT professionals to thrive.What We Offer:• Competitive salary and bonus scheme• Paid exam completion bonus• 28 days holiday (including 8 bank holidays)• Company pension scheme• Internal training and exam support• Clear progression opportunities within the businessWhy Join Us?• Professional Development Continuous training and career growth support• Dynamic Environment Challenging and rewarding work with varied clients• Supportive Team Culture Work with a friendly, collaborative team• Cutting-Edge Technology Exposure to the latest IT tools and solutionsKey Responsibilities of the 1st Line Support Technician:• Be the first point of contact for support queries within defined SLA parameters• Support and manage IT operations for clients• Monitor and maintain customer backup regimes, escalating issues as ..... full job details .....