https://jobs.co.uk/job/1st-line-it-support-engineer-solihull-principal-it--973d1063-36d0-4f7a-be3a-526b00519cd8 RSS feed for 1st Line IT Support Engineer - Solihull at Principal IT. en-gb Mon, 05 Oct 2026 21:14:34 GMT https://jobs.co.uk/job/1st-line-it-support-engineer-solihull-principal-it--973d1063-36d0-4f7a-be3a-526b00519cd8 https://jobs.co.uk/job/1st-line-it-support-engineer-solihull-principal-it--973d1063-36d0-4f7a-be3a-526b00519cd8 Sun, 04 Oct 2026 23:00:00 GMT Location: Solihull | Salary: £32500/annum | Type: Permanent | 1st Line IT Support Engineer - -32,500 per annum - Solihull Principal IT are proudly supporting a UK automotive retail group who are undertaking a significant technology and business transformation programme across its expanding dealership network. This is an excellent opportunity for an IT support professional looking to develop their career within a busy, multi-site environment. You will provide first-line technical support to users across the organisation, supporting day-to-day IT operations, handling helpdesk tickets, assisting with Joiners, Movers and Leavers, and providing support to field-based teams and engineers where required. The role is primarily site-based, with occasional travel to other locations for project activity, site visits and on-site technical support. Key Responsibilities Act as the first point of contact for day-to-day IT support requests, incidents and service queries via the IT Service Desk. Troubleshoot and resolve first-line technical issues relating to hardware, software, connectivity, networks and business applications. Log, manage and update incidents and requests within the organisation''s ticketing system. Carry out basic diagnostics an... Permanent