1st Line IT Support Engineer

1st Line IT Support EngineerYateley, Camberley 30,000 - 35,000 + Progression + Company Benefits + TrainingAre you a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK?Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI.On offer is the chance to work with expert colleagues on 1nd line IT helpdesk support. You will be working via phone, email, and a ticket management system ensuring smooth processes through the internal system and escalating requests through to 2nd line support.This role would suit is a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK?The roleResponding to IT support requests through the internal systemAddress and troubleshoot issues, raising requests through to 2nd line supportProvide remote support to customers and resolve issuesMonday - FridayThe PersonIT support experience or a background working 1st line supportBackground in ITCommutable to Yateley, Camberley Reference: BBBH26497We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for ..... full job details .....