https://jobs.co.uk/job/1st-line-it-support-cmd-recruitment--1571a292-c9f0-4ee2-a5a7-bde1b7400899 RSS feed for 1st Line IT Support at CMD Recruitment. en-gb Fri, 23 Oct 2026 21:36:36 GMT https://jobs.co.uk/job/1st-line-it-support-cmd-recruitment--1571a292-c9f0-4ee2-a5a7-bde1b7400899 https://jobs.co.uk/job/1st-line-it-support-cmd-recruitment--1571a292-c9f0-4ee2-a5a7-bde1b7400899 Tue, 20 Oct 2026 23:00:00 GMT Location: Bristol | Salary: £14.00 - £16.50/hour benefits | Type: Contract | 1st Line IT Support Up to -16.50 per hour (depending on experience) Bristol, Avon Fixed term contract for 3 months An established organisation based in Bristol is seeking a 1st Line IT Support professional to join their team for an initial 3 months. This is a great opportunity for someone with strong first-line support experience who can quickly integrate into a busy IT environment and provide excellent technical support to internal users. Key Responsibilities: Acting as the first point of contact for IT support queries via phone, email, and ticketing systems Logging, prioritising, and managing incidents and service requests in line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows environments, Microsoft 365, and user access Supporting with user account administration, password resets, and permissions Assisting with hardware setup and configuration, including laptops, desktops, and peripherals Escalating more complex technical issues to the relevant teams when required Maintaining accurate records of issues, fixes, and updates within the helpdesk system Del... Contract