https://jobs.co.uk/job/1st-line-it-support-analyst-manchester-adria-solutions-ltd--848b818b-8f95-4eb7-b1ba-e50ec5cc9577 RSS feed for 1st Line IT Support Analyst - Manchester at Adria Solutions Ltd. en-gb Thu, 03 Sep 2026 23:50:27 GMT https://jobs.co.uk/job/1st-line-it-support-analyst-manchester-adria-solutions-ltd--848b818b-8f95-4eb7-b1ba-e50ec5cc9577 https://jobs.co.uk/job/1st-line-it-support-analyst-manchester-adria-solutions-ltd--848b818b-8f95-4eb7-b1ba-e50ec5cc9577 Wed, 02 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £25000 - £29000/annum | Type: Permanent | 1st Line IT Support Analyst Manchester | Office-based   Are you an IT Support professional who enjoys solving problems rather than simply logging tickets? We’re looking for a 1st Line IT Support Analyst to join an established IT team in Manchester and become the front door of IT support for approximately 500 employees across a national branch network. This is not a call-logging role . We’re looking for someone with genuine technical ability who can diagnose issues, resolve them properly and provide a high standard of customer service. You’ll support head office colleagues through walk-up support as well as providing remote assistance to users across a national branch network, many of whom are non-technical. The Role As a 1st Line IT Support Analyst, you’ll be responsible for: Acting as the first point of contact for IT support across the organisation. Managing and triaging tickets through NinjaOne . Diagnosing and resolving hardware, software, account and connectivity issues. Providing hands-on and remote support to users. Supporting head office staff through walk-up IT support. Providing remote support to users across a national branch network. Administe... Permanent