https://jobs.co.uk/job/1st-line-it-support-analyst-hays-technology--04f37eba-a5da-4c24-a283-1d718efbf02f RSS feed for 1st Line IT Support Analyst at Hays Technology. en-gb Wed, 16 Sep 2026 08:37:22 GMT https://jobs.co.uk/job/1st-line-it-support-analyst-hays-technology--04f37eba-a5da-4c24-a283-1d718efbf02f https://jobs.co.uk/job/1st-line-it-support-analyst-hays-technology--04f37eba-a5da-4c24-a283-1d718efbf02f Mon, 14 Sep 2026 23:00:00 GMT Location: Leeds | Salary: £160 - £201/day Band 5 (£160.20 - £201.40 per day) | Type: Contract | 1st Line IT Support Analyst Location: Leeds 1 day per week (4 remote) IR35: In scope Rate: Band 5 (-160.20 - -201.40 per day) Duration: To end of March 2027 initially We are seeking a proactive and customer-focused 1st Line IT Support Analyst to join a small team. This role is ideal for someone who enjoys resolving technical issues, providing excellent customer service, and supporting users in a fast-paced environment.You will act as the first point of contact for IT-related incidents and service requests, ensuring users receive timely and effective support across a range of desktop, laptop, mobile and Microsoft technologies. Skills & Experience Previous experience in a 1st Line, 2nd Line, Desktop Support or IT Support role. Wintel Experience building, configuring and deploying laptops and desktops. Experience installing, upgrading and supporting software applications. Experience supporting user accounts, access requests and password resets. Hardware and desktop troubleshooting skills. Basic networking knowledge including Wi-Fi. Key Responsibilities Provide day-to-day IT support to internal users. Build, configure and deploy laptops and desktops. Install, upg... Contract